Frequently Asked Questions
We are an independently-owned online store focusing on small batch new and used book inventory, special editions, bookish goodies, games, and more. All production and design is done in-house or sourced from local vendors!
Our main focus is seasonal book boxes and Fantasy, SciFi, Horror, Romance, and YA titles. You can also purchase bookish merchandise through our Bonfire storefront, and our inventory is rotational. Store inventory restocks alongside our book box releases. You can also support us year-round on Bookshop.org
No, we are 100% online! One of our goals is to expand access to diverse books, and we find that remaining online-only and flexible with physical representation is the best way to facilitate that. We hope one day to have at least one in-person community space for y'all to visit, but for now, all proceeds go toward maintaining the online space.
The best place to order is here on the website. All shipping and return policies can be found on our Shipping & Returns page. Our store accepts card payments, as well as afterpay options. You can also support us through Bookshop.org and Bonfire for additional books and goodies.
If you are looking for a book or game that is not listed on our site or is out of stock, please go to our special orders page to place an order. Once this order is placed it will usually take us 5-7 business days to receive it, at which time we will contact you for your payment information.
If you need a book sooner, try visiting our Bookshop.org page.
Shipping is only available in the US at this time. We aim to ship all direct-from-store products within 3-5 business days. Specialty items or pre-orders, such as book boxes, will ship on a specific, predetermined date. You can keep up with announcements and shipping updates through our social media accounts and newsletter.
General book returns are accepted within 30 days of purchase and are managed on a case-by-case basis. Please use the contact form to submit a return request. Unfortunately, we cannot accept returns on book boxes or special editions that you no longer want or are interested in. Please consider donating or utilizing Marketplace to find these items a loving new home! In the event that an item has arrived damaged, we are always happy to work with you to send a replacement as soon as possible.
